India’s leading ICT distributor, Savex Technologies has announced its strategic alliance with Avaya, the global communications and collaboration solutions leader. With this partnership, Savex Technologies’ partner community can get access to Avaya’s broad portfolio of products and services ranging from workstream collaboration and customer & employee experience solutions. While Avaya India & SAARC will get to enjoy Savex’s extensive network of over 10,000 reseller partners.
With this agreement, Savex Technologies will also set foot in the customer experience and workstream collaboration industry.
Avaya OneCloud is at the heart of Avaya and is a unique hybrid delivery architecture that protects investments, and enables a wide range of organizations to get the benefits of cloud. This multicloud application ecosystem delivers effortless, seamless, and context-driven experiences across all touchpoints for customers and the employees who serve them.
While expressing his excitement in collaborating with Avaya, Raunak Jagasia, Director Enterprise Business and Alliance at Savex Technologies Pvt Ltd said, “We appreciate Avaya’s customer focus and believe that our strategic partnership will enable us to help digitally transform India and create effortless multi experiences with technology for organizations and customers.”
Adding to it, Saurabh Naik, Director, Savex Technologies expressed that partners have always been central to the company’s business growth strategy. “As we look to expand our reach, address the burgeoning market opportunities and accelerate business growth, this partnership will enable us to provide Avaya OneCloud™ Solutions to our partner ecosystem to meet new and constantly changing customer expectations & create memorable experiences, ultimately supporting our mutual customers across the country.’’
Speaking about the collaboration, Vishal Agarwal, MD, Avaya India & SAARC said that the channel partner ecosystem plays a critical role in Avaya’s business growth strategy. “We believe that Savex has the requisite expertise, robust channel network and support capabilities to help us deliver our services to new consumer segments. We aim to extend our reach, address the rapidly increasing market opportunities, and accelerate business growth as businesses are continually seeking cost-effective and agile ways to fulfil their customers’ needs. Our goal is to expand the Avaya ecosystem of partners especially as we have invested in expanding our presence and support to our customers in new cities across India.”