Page 3 - Digitaltech Magazine October 2020
P. 3

CXO TALK

                                        AnAnd SinhA SeeS


                      digitAl trAnSformAtion AS the


                        AnSwer to digitAl diSruption



                 aving worked         or insights,” reiterates     new platform and           safety and security at
                 in IT, ITes,         Anand.                       services. A structured     the workplace. These
          HTelecom, Media                Taking cognizance         approach to digital        technologies have
          & Entertainment and         of the fact that             transformation will in     opened up a whole
          presently in the Facility   organizations are            turn help businesses       new way of working for
          Management industry,        now opting for digital       respond swiftly and        OCS and are giving it a
          for Anand Sinha, CIO        transformation, Anand        effectively to digital     scope to create business
          & Director IT – OCS         believes in investing,       disruption,” explains      cases based on strong,
          Group India, crafting an    leveraging, and using        Anand.                     reliable data resulting in
          IT strategy has always      technologies that are           Anand is part of        a measurable return on
          meant contributing to       proven to be effective       the OCS Group, an          investment.
          business growth plan as     and efficient for the        international facilities      According to
          well as building future     processes.                   management company,        Anand the use of new
          capability to ensure and       “Technology has           based in the UK that       technologies and digital
          enhance better customer  the power to bring              offers a comprehensive     solutions should be able
          experience.                 you company, brand,          range of solutions. The    to influence the business
             “In my career journey,  and business closer to        company is leveraging      environment, change
          the prime and the key       people. But finding the      digital platforms to       a businesses’ agility to
          focused IT Strategy         right digital technology     offer an integrated        react, and significantly
          were always built           is a must as it will pave    solution to clients        modify its entire value
          around “Customer” and       the way for you to           while also additionally    proposition and overall
          “Customer Experience”,      attract the attention of     using technologies         operations. “These New
          be it for providing IT      potential customers and      like access control        Technologies are more
          Support to delivering       clients who are willing      systems, automated         likely to succeed when
          the product, services       to use your company’s        thermal cameras for        organizations focus
                                                                   temperature screening,     on critical dimensions
                                                                   face mask detection        of business process,”
                                                                   using AI, to ensure        he says. “At OCS, we
                       In my career
                journey, the prime and
             the key focused IT Strategy
              were always built around                              AnAnd SInhA

             “Customer” and “Customer                               CIO & Director IT –
           Experience”, be it for providing                         OCS Group India
             IT Support to delivering the
                  product, services or
                          |insights









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